SynZeal Research Pvt. Ltd Job Vacancy For M.Pharm- Freshers and Experienced
Position – Technical Support and Documentation (Senior & Junior profile)
Department – Quality Assurance
Qualification – M.Pharma QA
Experience – (Junior Profile) Fresher to 1 year (Regulatory affairs/QA)
(Senior Profile) More than 4 years
Location – Moraiya, Ahmedabad
Transportation – Available
Job Description:
Post Sales Technical Support
· Critical analysis of technical queries related to products
· Coordinate multidisciplinary activities related to query resolution
· Timely reporting of analytical data
· Maintaining relevant data on customer portal
· Close Communication with customer for query resolution
· Arranging the technical meeting with customer as and when required
· Implement novel process to improve operational efficiency
· Identify process improvements for post-sales support functions
· Minimize query resolution time leading to customer satisfaction
· Analyzing the regulatory deficiency and suggest appropriate action plan
· Customer Relationship Management.
Candidates can share CVs on hr@synzeal.com OR WhatsApp on 7575002119.
Regards,
Abhishek Virash – HR
7575002119
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